Be fully present

Speak from the "I" perspective

Take responsibility for yourself – for your own feelings and behaviors

Listen, listen, listen, then respond

Value multiple perspectives

Lean into discomfort

Explore new behaviors and responses

Take risks, be raggedy, make mistakes

Accept conflict as a catalyst for learning

Be comfortable with silence

Be crisp – say what is core

Treat the candidness of others as a gift

Ouch!

Suspend judgment

Honor Confidentiality

Avoid rescuing